Privacy Policy

Privacy Policy

Last Updated: January 1, 2025

This Privacy Policy describes how Scalpshade ("the Site," "we," "us," or "our") collects, uses, and shares your personal data when you visit our Site, use our services, make a purchase at www.scalpshade.com (the "Site"), or otherwise communicate with us regarding the Site (collectively, the "Services"). For the purpose of this Privacy Policy, "you" and "your" refer to you as a user of the Services, whether as a customer, website visitor, or any other individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Data

To provide the Services, we collect personal data about you from various sources as described below. The data we collect and use depends on your interactions with us.

In addition to the specific uses outlined below, we may use the data we collect about you to communicate with you, deliver or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Data We Collect

The types of personal data we obtain depend on your interactions with our Site and your use of our Services. When we refer to "personal data," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal data we collect.

Data We Collect Directly from You

Information you provide to us directly through our Services may include:

  • Contact Information: Your name, address, phone number, and email address.

  • Order Information: Your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account Information: Your username, password, security questions, and other information used for account security.

  • Customer Support Information: Details shared when communicating with us, such as when you send a message through the Services.

Data We Collect About Your Use

We may automatically collect certain information about your interaction with the Services ("Usage Data"). This may include the use of cookies, pixels, and similar technologies ("Cookies"). Usage Data may include details about how you access and use our Site and your account, including device information, browser information, network connection data, IP address, and other details about your interaction with the Services.

Data We Obtain from Third Parties

We may receive information about you from third parties, including vendors and service providers who collect data on our behalf, such as:

  • Companies supporting our Site and Services, such as Shopify.

  • Our payment processors, who collect payment data (e.g., bank account, credit card, or debit card information, billing address) to process your payments, fulfill your orders, and deliver products or services requested, allowing us to perform the agreement we have with you.

How We Use Your Personal Data

  • Provision of Products and Services: We use your personal data to provide you with the Services as per our agreement, including processing your payments, fulfilling your orders, sending notifications about your account, purchases, returns, exchanges, and other transactions, managing your account, arranging shipping, and facilitating returns and exchanges.

  • Marketing and Advertising: We may use your personal data for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or mail, and displaying advertisements for products or services. This may include personalizing the Services and advertisements on our Site and other websites.

  • Security and Fraud Prevention: We use your personal data to detect, investigate, or act upon potential fraudulent, illegal, or malicious activities.

  • Communication and Service Improvement: We use your personal data to provide customer support and improve our Services.

Cookies

Like many other websites, we use Cookies on our Site. Specific information about the Cookies we use to support our store with Shopify can be found at https://www.shopify.com/legal/cookies.

How We Share Your Personal Data

In certain circumstances, we may share your personal data with third parties for contract fulfillment, legitimate purposes, and other reasons described in this Privacy Policy.

Data Security and Retention

We take reasonable measures to protect your personal data from loss, misuse, and unauthorized access.

Your Rights

Depending on your place of residence, you may have certain rights concerning your personal data, including the right to access, correct, delete, restrict processing, and object to processing.

Complaints

If you have complaints about how we process your personal data, you can contact us at info@scalpshade.com.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please email us at info@scalpshade.com.